Double Trouble at the Dentist

by John Kiley


A dentist and his receptionist struggle to handle two clients with the same name.

 

Scene: Dentist’s Waiting Room.

Characters:

Patient 1

Patient 2

Receptionist

Dentist

Patients 3 and 4 (brief appearance)

(Patients 1 & 2 are sitting waiting while the receptionist clumsily fumbles through a pile of paper.)

 

Receptionist

My list of appointments says Mr Barriball Smith is due at 10 am.

 

Both patients

That’s me.

 

(They look at each other in astonishment)

 

Receptionist

Are you both Barriball Smith?

 

Patient 1

I am.

 

Patient 2

So am I.

 

Receptionist

But you look so different.

 

Patient 1

Are you telling us there has been a double booking?

 

Receptionist

No – just one booking. For Barriball Smith.

 

(Patients look at one another again. Receptionist rises from her chair and walks up to Patient 1)

 

Receptionist

Please open your mouth.

 

Patient 1

What on earth for?

 

Receptionist

I need to check it against our dental records.

 

(Patient 1 opens his mouth while the receptionist peers inside and then pokes around with her letter-opener)

 

Receptionist

I can’t see a thing. It’s dark in there.

 

Patient 2

Can’t you verify our respective identities through our dates of birth and home addresses?

 

Receptionist

Don’t be silly. I’ll just get a torch. (Gets one from the drawer) That’s better. I can see a filling in that tooth down near the back on the right, bottom jaw. And there’s something odd about the tooth above it. Shift you tongue. And there’s a sharp point at the back of the tooth on the other side next to that big molar thing. (Puts the torch away.) There you go. (Smiles triumphantly)

 

Patient 1

(Closing his mouth) So what has that told you?

 

Receptionist

Nothing really.

 

(Dentist appears at surgery door)

 

Dentist

Mr Barriball Smith please.

 

(Short silence)

 

Patient 2

There seems to be a little confusion. Both of us are Barriball Smith. We both made appointments for 10 am.

 

Dentist

Two Barriball Smiths! How very peculiar. And you look so different.

 

Receptionist

That’s what I said.

 

Dentist

Be quiet. Are you brothers?

 

Patient 1

No. I didn’t know he existed until just now.

 

(Dentist scratches his head)

 

Dentist

I can only see one person before my next patient is due so we have a problem.

 

(Thoughtful silence)

 

Receptionist

You could check the top teeth of one and the bottom teeth of the other.

 

Dentist

Oh shut up. (Fumbles through a filing cabinet). Here’s one Barriball Smith. Date of birth 4.7.88.

 

Patient 2

That’s me.

 

Dentist

So it must be your appointment.

 

Patient 1

But there will be a file for me too. I’ve been coming here for three years.

 

(Dentist resumes fumbling)

 

Dentist

Let me see. Barriball. Here’s a Harry Ball, and a Gary Ball - and a Barry Garibaldi....Garibaldi! .That one’s out of order.

 

Receptionist

No, it’s right. It’s Barry Gary Baldie.

 

Dentist

Nonsense. It’s Barry Garibaldi – it should be under B, not G. I mean G.

 

Patient 1

(Getting frustrated) You’re looking in the wrong place. It’s Smith – not Ball or Baldie or Garibaldi.

 

Dentist

I’d better check under S. (Pokes around clumsily) Got it. Smith. (Continues to search) I wish there weren’t so many Smiths. You really are taking up a lot of my time. Wait – here’s a Barry Smith, Date of birth 21.4.92.

 

Patient 1

That’s me. Is the address Marchant Street?

 

Dentist

Yes. But it’s Barry, not Barriball.

 

Patient 1

Your records are incorrect. It should be Barriball.

 

Receptionist

Somebody must have dropped the ball (Cackles with laughter)

 

 

Dentist

Oh, shut up. (Addressing Patient 2) Since you’re the only Barriball Smith on our files this must be your appointment. Come in please. I’m running really late now. (pauses at door and looks at receptionist) Dropped the ball!!! That’s very good. (Both laugh) Barriball. Dropped the ball. (She beams with delight)

 

(Dentist and Patient 2 enter the surgery. Patient 1 remains seated)

 

Patient 1

I’m not leaving. My appointment was confirmed. I have a card. He’ll have to see me next.

 

Receptionist

It would make it easier for us if you changed your name.

 

Patient 1

Is there anything I can read while I wait?

 

Receptionist

I’ve got a poem I’ve written.

 

Patient 1

I mean something like a magazine.

 

Receptionist

I haven’t written a magazine. I’ll read you the poem:

A dentist once had a belief

That to look after everyone’s teef...

 

Patient 1

I’m sure it’s very good. But I’m not quite in the mood for poetry.

  

Receptionist

In everyone’s mouth, he would look north and south...

 

Patient 1

Okay - that’s enough.

 

Receptionist

Wait – this is the best bit:

If decay’s in the way he will give it a spray

And drill it and fill it and shape it until it

Is all fixed and looking okay. (smiles brightly)

 

Patient 1

Yes – very clever. Now shut up and leave me in peace. You must have some other work to do.

 

(Patient 1 closes his eyes and rests. Receptionist files her nails.)

 

(After a pause Patient 1 opens his eyes, gets up and moves to a wall clock – advancing it 15 minutes. He smiles at the audience “Time lapse device”. He sits down and closes his eyes again. Receptionist is now combing her hair.)

 

(Door opens. Patient 2 and Dentist come out.)

 

Dentist

Are you still here, Mr Ball?

 

Patient 1

Smith.

 

Dentist

Sorry. Mr Smith. You’ll have to make another appointment and be sure to make it in the name of Barry Ball, I mean Barry Smith. Two Barriball Smiths will only lead to more problems in the future. Either that or change you name.

 

Receptionist

I suggested that.

 

Patient 1

I insist on being seen today. Right now. It’s only for a check up. My appointment was confirmed. I have your card. (Shows it) And I’m not leaving.

 

Dentist

(Examining card) Your name isn’t on it.

 

Receptionist

We don’t put names on.

 

Dentist

Don’t we?  I really think we should.

 

Patient 1

Are you going to see me or not?

 

Dentist

I suppose I’ll have to. Come in please.

 

(They both enter the surgery. Patient 2 has been waiting at the reception desk.)

 

Patient 2

Can I settle the account now please?

 

Receptionist

Do you need a recipe?

 

Patient 2

You mean a receipt.

 

Receptionist

That’s what I said.

 

(The account is settled and Patient 2 leaves)

 

(Patient 1 emerges from the surgery and sits down in the waiting room.)

 

Patient 1

He asked me to wait here while he checks my dental records.

 

Receptionist

Fancy. He hardly ever does that.

 

(Dentist emerges)

 

Dentist

I’ve gone through the records of both Mr Smiths and something most peculiar seems to have happened.

 

Patient 1

What?

 

Dentist

It seems that you’ve got his teeth and he’s got yours. I’m sure there’s a simple explanation but I can’t think of one right now.

 

Patient 1

Don’t be ridiculous. You’ve got the names confused again.

 

Dentist

Definitely not. The Smith born in April has five fillings and the one born in August has only two. Mr Barriball Smith who has just left had five fillings. I counted them. He should only have two. Explain that.

 

Patient 1

(Explodes) This entire place defies explanation. I’m leaving and will not return. Your professionalism resembles that of a senile orang-utan; your receptionist is retarded; your filing system has been ravaged by a typhoon and I’m yet to hear a single intelligent remark uttered within these four shameful, woe-begotten walls. (He storms out.)

 

(Thoughtful pause)

 

Dentist

Let’s look on the bright side. Life will be much simpler with only one Barriball Smith.

 

Receptionist

Much simpler.

 

Dentist

Who is due at 10.30?

 

Receptionist

(Fumbling through paper) Mrs Thunderbird Wallace.

 

(Both giggle at the name)

 

(Door opens and two women enter)

 

Dentist

(Suppressing a smile) Mrs Thunderbird Wallace?

 

Patients 3 & 4

Yes.

 

(Patients look at each other in amazement. Dentist and receptionist bury their heads in despair.)

 

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